Terms of use
Plain-English terms for Accountability Gremlin. By using the app you agree to them.
What the gremlin is (and isn't)
A planning and follow-through tool. It isn't medical, psychological or financial advice, and it isn't a substitute for professional help. If you're struggling, please talk to someone — in Australia, Lifeline is on 13 11 14.
Your account
- The free app works without an account. An account is optional and free.
- Keep your passkey devices and recovery code safe — they're how you get back in.
- You can delete your account at any time from Gremlin → Account.
Pro subscription
- Pro is A$4.99 a month or A$39.99 a year (prices include GST where it applies), with a 7-day free trial for new subscribers.
- It renews automatically until you cancel. Cancel any time from Gremlin → Account → Manage subscription; you keep Pro until the end of the period you've paid for.
- Cancel during the trial and you won't be charged.
- AI features have a fair-use monthly allowance so the service stays affordable for everyone. If you hit it, AI features pause until the next month; everything rule-based keeps working.
- We'll give you notice before changing prices, and a change applies from your next renewal.
Your rights under Australian law
Nothing here limits your rights under the Australian Consumer Law. If the service doesn't work as it should, contact us and we'll fix it or refund you as the law requires.
Fair use
Don't try to break, overload or reverse-engineer the service, use it to harm others, or use the AI features to generate anything unlawful. We may suspend accounts that do.
AI output
AI suggestions can be wrong. The app checks plans against its own rules, but you're in charge of what you do — use your judgement, especially with deadlines and anything important.
Your content
Your tasks, plans and notes are yours. We only store them to provide the service (see the privacy page).
Availability and liability
We work hard to keep the gremlin running and your data safe, but can't promise it will never be interrupted. To the extent the law allows, our liability is limited to resupplying the service or refunding what you paid for the current period. Keep a backup of anything you can't afford to lose (Gremlin → Backup).
Changes and law
We'll update these terms here, with the date at the top, and tell you in the app about any significant change. These terms are governed by the laws of New South Wales, Australia.
Contact
Questions: admin@thebarberandco.com
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